Update Your Spotify and Alexa AppsĪnother thing you can check is if your Spotify and Alexa apps need updates. If your Echo speaker is muted, you’ll see a red ring around it. To fix this, just say “Alexa, raise your volume” or press the “+” sign on your Echo device. It might seem silly, but sometimes the volume can be down or muted. Make Sure the Volume on Your Echo Device is UpĪnother quick fix to try is make sure the volume on your Echo device is up. You can also check to see if Spotify will connect to other devices, such as your Echelon bike. If they’re not, consider doing a refresh on your router or purchase a WiFi extender if the signal is weak. You want to make sure that your Echo device and phone are connected to a strong signal. Check Your WiFiĪnother thing to do is check your WiFi signal. Keep in mind that the instructions will be slightly different depending on your Alexa device, such as an Echo Show or Echo Dot.Īnother quick thing to try is to restart your smartphone to give it a refresh to help reconnect the two apps. If this reset works, you should notice that Spotify and Alexa have been connected again. Then, check the connection between Spotify and Alexa. To power cycle your Echo device, unplug it for at least 30 seconds before plugging it back in. Power cycle is basically the fancy technology word for “reset.” Sometimes, technology just needs a quick break to get it back to work again. Power cycling your Amazon Echo may be the simple solution to your frustrating problem.
To learn more about each of these solutions, read on.
If you try these fixes, you’ll be playing music in no time.
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